How To Return Your Order For Free

How To Return Your Order For Free

Are you suffering from buyer’s remorse? Or don’t like the gifts you have purchased online? No worries. Return it without hassles. How? Here are the few tips to help you to do that.

1) Don’t open it: If you are thinking to return the item, don’t open it and definitely don’t use it. Most of the stores have strict policies about not taking back opened or used products, especially electronics one. Once you use it, even to test it, they won’t be taken back – and you will lose money.

2) Be quick: The first thing you should do after receiving your order is to check the company’s website to know about their return policy. Most of the companies generally give a month to return an item for its original price, and after that, you may get reimbursed for only a fraction of the original costs. Electronics and big-ticket items usually have 14-day return deadline.

3) Find the gift source: If you have received a gift and want to turn it, you need to be extra smart. Try to ask subtly the gift giver the origin of the gift. “Where did you find such a pretty thing?” usually does the trick. But do remember not to rely on the boxes because they are often reused. If you don’t find the answer from the giver, do some online research to see which stores carry the particular item you have. Ask them if they will accept a return or offer an exchange.

4) Always smile: Remember the saying “honey catches more flies than vinegar”? The same goes in real life. Sales people are always busy and hassled. If you return your products with a friendly smile, your process will be done quickly and with the least possible hassles.

5) Use receipt: Without the receipt, you may not get the full price of the product. Or worse, you may have to settle for a store credit. So better use your purchase receipt while returning the item. If the item in question is a gift and you don’t have a receipt – which you definitely won’t – the store may understand your situation. Especially when the item is still in its packaging. If the sales clerk is not being co-operative, ask for the manager.

6) Online returns: Many online stores accept returns. You may not be able to go back to their brick-and-mortar store but you can pack and ship the item to the store. Generally, the companies do not refund the postage costs and so do consider the cost of the product against the postage.

7) Know the return policy: Always know the return policy before you make a purchase. Many sellers don’t take back the merchandise unless it’s defective. Some places refuse to take back the product if it’s opened. And many store charge a restocking fee unless it’s defective. Many times when the item is bought on sale or clearance, you won’t be able to return it.

Share your returning-merchandise experience with us.

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User Friendly Fellowes Office Furniture

User Friendly Fellowes Office Furniture

Having the right office furniture is very important for healthy life because usually we spend more than 9 hours in office, sitting on chair and working on desktop. If your chair isn’t ergonomically designed, you are quite likely to end up with back pain. In the same manner, if your keyboard tray isn’t ergonomically designed, again, you might end up with carpal tunnel syndrome. Scary, isn’t it? But we can avoid these problems simply by buying the right office furniture. Like Fellowes back support accessories, keyboard tray and keyboard.

Fellowes offers a huge range back support accessories, including heat and soothe black support and office suites mesh back support. All the supports are designed for maximum lumbar support during the extended period of sitting. The back support accessories come with adjustable strap for easy use.

If you are having very small workspace, try Fellowes’ compact keyboard tray. They are fully adjustable to offer maximum comfort. To adjust the height and tilt of the tray, you just have to loosen a single knob and then retighten it to lock the position. The memory foam wrist supports new and improved Microban antimicrobial protection that stays cleaner. It will also keep your hands/wrists in neutral position.

If you are looking to buy back support and computer accessories, consider AceDepot.com. Our store has a huge collection of Fellowes office products that are of top-notch quality. All the products are affordably priced too. If you have any questions, do not hesitate to contact us. We are here to serve you.

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8 Black Friday Myths Debunked!

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Black Friday is approaching fast. You must be thinking of different ways to save money while getting your entire shopping list done. Have a look at this top 8 Black Friday myths to know when you are being hoodwinked and prevented from getting the best possible prices for the products you want.

1) Black Friday sales start on Black Friday: Most of the major retailers start their Black Friday sales as early as two weeks before the actual day. In fact, some of the deals will be sold off before Black Friday. Want an example? Just consider Amazon.com, who will launch Black Friday offers starting on November 19.
2) Doorbusters are adequately stocked: As most of the doorbusters are exceptionally low-priced to generate sales and traffic, most retailers have a very limited stock of these products. Consequently, only first few shoppers get to grab them. To understand this better, let’s take Best Buy’s 2014 Sharp 42” HDTV deal, which was priced for $199. The store, however, had only guaranteed 10 units per store.
3) You need to camp out of the store for the best deals: If you are planning to buy a popular doorbuster, being first in line won’t guarantee that you will grab the deal. However, you can find the same deal online most of the times. As a matter of fact, in 2013 70% of in-store Black Friday deals were available online for the same price, if not less.
4) In-store Black Friday shopping is violent: Contrary to what you see in random shopping videos and read in news, majority of the Black Friday shoppers aren’t overly-aggressive. The shoppers, in fact, say that they experience a sense of camaraderie while waiting in line. So the worst thing you will face during Black Friday in-store rush is large crowds and messy inventory.
5) Every Black Friday sale is the lowest possible price:  Yes, many Black Friday deals offer the lowest prices but when it comes to toys, branded HDTVs and winter apparel, you should wait for sometime. Toys witness deepest discounts just before Christmas; HDTVs are lowest priced between December and February; and winter apparel sale are best after Christmas.
6) Black Friday prices are unbeatable: We have been seeing this since last few years. Most of the stores match competitors’ prices better sooner or later. In 2013, Amazon, Best Buy, Home Depot and Meijer not only matched competitors’ prices but they designed better deals.
7) All the best Black Friday deals are printed in the ads: Few retailers like Walmart and Best Buy advertise additional Black Friday deals on Thanksgiving Day. So find these secret deals online before you visit brick-and-mortar store on Friday. You may even find competing retailers declaring last minute discounts.
8) You might not find Black Friday deals on designer and luxury goods: Although Saks Fifth Avenue and Neiman Marcus participated in Black Friday sales in 2013 – breaking age-old tradition of skipping it – don’t hold your breath to find similar deals on other designer and luxury brands. At the same time, there are high chances that you may witness special promotions from their outlet branches.

This Black Friday do not forget to visit Acedepot.com. We specialize in offering new and factory refurbished office machines and supplies at the most competitive prices. Check our collection for cash registers, currency products, copiers, shredders, binding machines and more.

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Top 5 Pricing Mistakes

 

Top 10 Pricing Mistakes

In today’s most competitive world, companies are looking for various ways to increase their competitive advantage and improve their overall performance. Most of the companies have already resorted to cost cutting, outsourcing, process re-engineering and adoption of innovative technologies; however, their benefits from these actions are diminishing day by day. They are on the lookout of new strategies, and pricing is the most obvious one. Majority of the companies have already started recognizing this, and so they have started devising pricing strategies. Unfortunately, these strategies aren’t yielding the results they want due to certain errors that they fail to realize. Let’s talk about those errors now.

1) Prices based on costs: When the prices of the products are based on the cost of production, either the price end up being higher than the customers’ perceived value – pushing up the costs of sales – or, being lower than the perceived value – missing the opportunity of maximizing the profit. The bottom line is, the costs are irrelevant when it comes to pricing because they form a lower boundary for the price. The better strategy is to understand the perceived value of your products in the eyes of your customers.

2) Prices based on the marketplace: When you price your products based on the marketplace, you are bowing down to the collective judgment of the crowd about your product. Usually only those companies use marketplace pricing who are laid back about their business, ending up with thin profits. You should rather differentiate your products or services from your competitors.

3) Same profit margin across all product lines: Many financial strategies support uniformity in profit margins across all the product lines. However, this doesn’t work in the real world because each product line has a different set of target audience, and again, these potential customers have different perception about the price of the products. To put it simply, the price of any product line should reflect the target customer’s willingness to pay for that product.

4) Failure to segment customers: Usually customers are segmented into different groups according to your requirements and expectations from the product. The value proposition for products and services is different for different market segments, and hence the pricing strategy should reflect that. But when you fail to segment your customers, you are either overpricing or underpricing your products.

5) Constant prices for long time: Although changing prices on the daily basis doesn’t make business sense, it doesn’t mean that you hold the prices for your products at the same level for years to come ignoring changes in the costs, competitive environment and customer preferences. For better customer service and profit margins, you should update your prices at reasonable period of time and communicate the same to your customers to make sure that the value proposition on both the side matches.

To control the management costs and boost the sales, optimization of pricing strategy is a must. But this task can’t be done offhand. It requires lot of research and proper analysis of the gathered data. You need to tie the pricing strategy with the value perception of the customers. Until and unless this is done, you can’t win customer loyalty, lower cost of sales and enhanced profits.

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Why Should You Opt For Multi-Functional Printer

Why Should You Opt For Multi-Functional Printer

As a business, you are definitely going to need printer, fax, copier, scanner and lot more. Instead of having multiple devices for each of your needs, it’s better to have a single multi-functional device that can do everything you need. Are you still wondering why you should rather buy all-in-one printer? Then read on the following benefits:

  • Space saving: Multi-functional printers, also known as MFPs, are known are saving lot of physical space. As you get all the features of a printer, copier, fax machine and scanner, you don’t need to have multiple devices. Consequently, you only need to find space for a single device that’s compact yet efficient. Particularly, MFPs are great for offices that have limited physical infrastructure and require more desks.
  • Energy saving: All-in-one device requires only one energy cord to power up the entire device. So no more clutter of cables! What’s more, you can even save a small fortune by opting for MFPs that comes with energy-saving features.
  • Cost saving: Although the initial cost of MFPs are higher than single function printer, the former helps you save a lot in the long run. There are multiple reasons behind these savings. Firstly, you will be saving on electricity which you have otherwise spent in starting multiple devices. Secondly, you only need to maintain one device instead of multiple devices. Thirdly, you will be saving on productive time, which your employees would have otherwise spent on handling various devices.
  • User-friendly: Multi-functional printers come with range of sophisticated, user-friendly features to make their operation simple and easy. With the help of scanning feature of the MFPs, you can be creative for presentations and documents without going to the professionals. When you opt for high-end printing, you can do all your printing for marketing materials in-house. Also, you don’t have to switch on multiple devices for different tasks. Just power up one device and you are ready to do all the tasks single-handedly.
  • Wastage reduction: With effective MFPs, you don’t need to have different cartridges for multiple devices. A single cartridge will do it all for you. In simple terms, you will need only one set of supplies for all functions – including printing, coping, faxing and scanning. This will also reduce the amount of disposable or recyclable material resulting from leftover of supplies and packaging.

Are you looking for cost-effective and user-friendly multiple-functional printers? Visit Acedepot.com. The online store offers wide range of printers, including HP, Lexmark, Okidata, Brother USA, Canon, Samsung, Ricoh, Sindoh and more. If you have any confusion, just contact us. We are known for offering outstanding customer service.

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How to Impress Your Clients This Holiday Season

How to Impress Your Clients This Holiday Season

Impressing the clients should be top priority for every business. And what better occasion to explore this aspect than the holiday seasons. Holidays are just the right occasion if you need to show the extra care and appreciation toward your clients.
And so there are many ways in which you can accomplish these tasks. Look through these tips below to find the best options which makes your clients coming back to your site to make more and more purchases.

Sending innovative gifts to impress the clients

Who doesn’t like gifts, isn’t it? And if the gift is a surprise from someone unexpected then the joy is doubled. Period. So sending innovative and creative gifts to your customers should be one of your primary agenda during festive seasons. Not only does it create an impression on your customers but it will also make your customers aware that you care for their needs.
But do make sure that the gifts that you send to your clients do not turn them away instead of attracting them. Before sending out gifts, ensure what the needs of your customers are. Plan out things in advance and then venture out on distributing seasonal gifts to your valuable customers.

Sending holiday cards to woo the clients

Attractive holiday cards always do wonders. Beautifully decorated cards catch the eyes of the public. This makes your customers aware of your brand value and they do not think twice to shop from your store.
But before you just send any simple card to your clients, make sure you design it in the right manner that depicts the brand image of your business. With modern designing techniques today, you can incorporate the logo of your business together with a customized message in your card to give a sophisticated touch to it. To make it more artistic and creative, add your team photo of yours to impress them more.

Inviting them to actively take part in the celebrations

Plan a day for hosting a holiday party for your customers to join in and celebrate the festive season. Indulge in the best celebrations that helps to build a great rapport with your clients.
Last but not the least, everything that you do, plan out everything in advance. This is important because you do not want to make a fool of yourselves in front of your customers. Isn’t it? If it is Christmas season, make sure that your gifts and cards reach your customers before Christmas.
If you are planning to send cards and gifts to your clients, you need to have their latest address for the gifts to reach safely. Also, if the clients are far away, plan accordingly so that it does not become a disaster at the last moment. Enhance this opportunity to use it to the fullest so that you can build a trustworthy relationship with your clients.

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How To Choose The Best Office Furniture

How To Choose The Best Office Furniture

Having the right office furniture is very important, given the long hours we spend working in the office. If the furniture is not ergonomically designed, employees will not only start suffering health problem but the productivity will go down as well. So to make sure that you are purchasing the right office furniture, you have to consider following factors:

  • Requirements: The first step toward buying the perfect office furniture is to make a detailed list of your basic requirements. The list generally includes furniture to place computer, fax, printer, telephone, file storage and more. Additionally, when you are estimating your requirements, do consider the amount of space you will need for your devices. For example, if you are a graphic artist, it’s quite possible that you may require a large desk to house the computer as well as supplies for your artwork.
  • Location: While choosing the furniture, you will need to consider the location of windows, the entrance and the placement of wall outlets. Generally, the desk in the corporate office needs to be positioned with a view of the office entrance and for the best natural lighting. For home office, the location of the desk is quite flexible. Many turn family room into a home office or a spare bedroom into the one. Whichever location you choose for your home office, just make sure that it’s removed from potential distractions such as kitchen, family traffic and noise.
  • Your style: You need to be comfortable with your furniture, especially office chairs. So better choose the pieces that reflect your style. If you like traditional designs, go for wooden furniture; but if you are fan of modern art, steel and glass furniture will charm you to no end. If you don’t have any particular style, better go for the combination that gives aesthetic looks, storage cabinets, comfortable chairs and convenience.
  • Your comfort: When it comes to desk, nobody knows what level of comfort you are looking for better than you. Because desk is more than a piece of wood that will give you support to write. It will house your computer, printer and all other gadgets that help you complete your work. So look for a desk that helps you keep all your devices and supplies organized. A good desk will also include wire management to help you conceal cords of various gadgets.
  • Files and supplies: Apart from a great desk, you need to store paperwork and supplies in an organized manner. So look for cabinets and drawers that help you control mess. If you have less of space, go for mobile file cabinets as they are quite flexible. You should also consider adding shelves to your office to utilize vertical space. If you need to keep your safe and secure, look for locking file cabinets.

For the most efficient and aesthetic look of your office space, you need to maintain balance between work surfaces, file storage, supply cabinets and sitting area. Visit AceDepot.com to create the space that actually works for you.

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Why IT Service Costs Are Mostly Inaccurate

Why IT Service Costs Are Mostly Inaccurate

Every business needs to keep an eagle eye over their business, particularly when they are looking to expand rapidly. Every expense needs to be recorded scrupulously and every penny of the revenue accounted for. However, when it comes to expenses, most of the businesses fail to calculate IT service costs properly. There are several reasons behind the miscalculation. Let’s have a look at some of those.

1) Inaccurately recorded expenses: This is one of the most common mistakes. Let’s take an example of your company to understand this point. Your marketing team needs a laptop costing $1,000. The accounting team records this expense under the marketing department because the laptop is going to be used by them. The same way, accounting department needs a laptop, and again the expense is recorded under the accounting department. Consequently, even though IT hardware expense increased, the IT department isn’t responsible for this. Technically, this is misappropriation of operational costs. These costs belong to IT department because they are assets of IT department.

2) Recording all expenses: You have to record each and every expense, no matter how small it is. Usually every business has one or two major vendors who account for 75% of the expenses. So it’s a common mistake to focus on these vendors while ignoring the small vendors who account for 25% of the expenses. Once you track all the expenses, big and small alike, you will the actual expense of your organization. This will also help you for future budgeting.

3) Recognition of expenses: This problem arises specifically in small businesses who don’t have dedicated IT department. They usually have couple of employees who are proficient in maintaining various IT devices. But as they have different roles, their expense is not considered as IT expense. For example, your small business has no IT department but you have an employee drawing $50,000 a year who looks after printer and server, along with his/her main role as executive assistant to marketing manager. Now this employee spends 10% of his/her productive hours in maintaining IT infrastructure. So ideally, $5,000 of the salary should go under IT department but unfortunately, most of the companies fail to do so. Once you start recognizing the IT expenses correctly, you will get better vision of your business.

There are several benefits of recording your IT expenses correctly. Some of them are as follows:

  • Helps in proper allocation of budget
  • Facilitates accurate accounting of each department
  • Helps top management in making better operational decisions
  • Facilitates proper future planning

Do you have more questions? Do not hesitate to contact us. The online store offers wide range of printers, including HP, Lexmark, Okidata, Brother USA, Canon, Samsung, Ricoh, Sindoh and more. If you have any confusion, just contact us. We are known for offering outstanding customer service.

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How To Choose The Right Printer

How To Choose The Right PrinterWhether you have a home or a business, you need a printer. Period. However, what kind of printer you need depends on your requirements. When it comes to printers, you have two options: you can either go for single functionality printer or multi-functional printer. In today’s technologically advanced times, it definitely doesn’t make sense to have multiple devices for various functions when everything can be done through a single device – multi-functional printer.
You will find hundreds of multi-functional printer models in the market. These all-in-one printers can do everything – right from basic printing to scanning to copying to fax to much more. At the same time it doesn’t mean that every model is the right model for you. While making a purchase decision, you have to consider following elements:
Connectivity
If you are having a home office, you need to have connectivity via a USB port because that will make your work simple and easy. If you are looking for office use, choose a printer that connects with internet network. You can just connect the printer with the office network and it’s ready for use by everyone in the office.
PC-free use
You will find several printer models that offer PC-less features, which means you don’t need to connect the printer to the PC to avail functionalities such as print, copy and fax. If you are looking to reduce overheads and easier installation, opt for this type of printers.
Printing
This is the main deciding factor in your purchase. To select the perfect printer, you have to check for duty cycle, capacity, speed, quality, color output and costs and see if it fits with your requirements.

  • Duty cycle: Duty cycle is the maximum number of prints the printer can handle in a month. A basic no-frills consumer-grade printer can handle less than 2,000 prints per month, while low-end business printer will be around 10,000 prints per month. As you go for expensive model, this number moves up.
  • Capacity: The capacity of your printer is based on the cartridge or toner. Make sure the cartridge and toners are long lasting for lower operational costs.
  • Speed: Higher the speed, quicker the work will done. Otherwise, your employees will spend more time around the printer waiting for the printouts than being productive on their desks. The speed of the printer is measured in Prints Per Minute.
  • Quality: Most of the devices will produce satisfactory office documents for daily use. However, if you are in need of high-end printouts for your marketing material, you will need to go for higher models and expensive paper stock.
  • Color: Black and white printers are cheaper than the color version. If you are looking for a printer for accounting department, black and white printer will make more; while, your marketing department will definitely need high-end color printer that gives out beautiful prints.
  • Input/Output trays: These trays are for holding papers – blank and printed. If you are expecting high usage, then you should make sure that the model offers multiple 250 or 500 page input and output trays.

Duplex printing

Duplex printing is the ability to print on both the sides of the paper automatically. Although most of the users don’t consider this functionality much important, it’s anything but that – especially in the long run when the world is looking for green solutions. So better opt for duplex printing and save a small fortune in paper costs.

Scanning

You will find many printers offering scanning capabilities. If you are going to use printer just for office, a basic all-in-one printer sufficiently offers color 600 dpi resolution. Also, do consider the time required to complete A4 scan.

Copier

When you opt for copier functionality, you longer need to have another device as large as your printer sitting ideally on your desk. The copier can give color copies as well as black and white copies. You will also need to check Copies Per Minute to assess the speed of the printer.

Fax

If your business still uses fax, go for the model that offers fax functionality. The printer will use the printing functionality to receive faxes and the scanner to send faxes. If you have a model that offers Automatic document feeder along with fax, you will be able to send multiple pages at once.

Automatic document feeder

Automatic document feeder is connect to the scanner because it’s all about scanning documents in bulk. You just need to drop 20, 40 or more sheets depending on the model and it will be scanned automatically. If you have a requirement to scan small amount of documents automatically, you should look for this feature.

Displays and card readers

Display screens make the usage simple and easy, especially when they are offering PC-free use. With the help of display screen, you or your employees can easily interact with the printer and get the work done in half the time.
If you want to check out features of each model, visit Acedepot.com. The online store offers wide range of printers, including HP, Lexmark, Okidata, Brother USA, Canon, Samsung, RicohSindoh and more. If you have any confusion, just contact us. We are known for offering outstanding customer service.

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Warning: You’re Losing Money By Not Using Paperless Offices

You’re Losing Money By Not Using Paperless Offices

Love it or hate it, but you can’t ignore the fact that paperless office can contribute toward your cost savings significantly. No spending on expensive toner or printer. No spending on print paper. By cutting down all these expenses, you automatically contribute to your bottom line. How about shooting a mail to an undisciplined employee instead of dropping a memo off?  How about using electronic signatures instead of a pen?

Here are the six other ways you can make the switch to a paperless office:

1] Document Management System

Proper document management could your first step toward a paperless office. Store document electronically as well even after you have taken out a print and stored the physical version in a file cabinet. Document management systems such as M-files help documents to be stored electronically. Such system helps employees to work faster and eliminates excess paper shuffling and lost documents.

2] Scan & Email Prints

Every time you fax a document, two copies are produced. One at the recipients’ end and one at your end. You can save on paper by supplementing this process by using scan-to-email or scan-to-fax function in the printer.

3] Prefer Cloud Storage over File Cabinets

In cloud, storage papers are stored safely online. So you don’t need any hard copies of the document. Needless to say, you’ll have zero headache in terms of printing and file documents. Moreover, it’s easier for employees to access files stored in the cloud, irrespective of the place they are working from.

4] Email PDF Invoices & Statements

Invoices and statements also consume loads of paper. Businesses have the habit of sending invoice to the customers to collect payments. This process is inefficient as it wastes papers. And as your business grows, more and more paper gets wasted. So instead of sending invoices, send PDF customers. The PDF consists all the information they need to pay. And more importantly, it reaches the customers more quickly.

5] Digital Contract Systems in lieu of Paper Contracts

Contract signing also consumes excessive amount of paper. So instead of printing all the documents, create a digital version of the same with signature and initials.  The concerned parties can simply tab through the contract and sign wherever required.

6] Meeting Notes on a Laptop or Tablet

Meetings are not complete without printed documents for all attendees. These documents contain the agenda, meeting minutes and notes. In case the attendees have the technology, such documents could be shared with them via a mobile device prior to the meeting. This helps them access it during or after the meeting and more importantly saves paper.
Effectively employ the above tips to save money. Plus, you can accelerate your productivity and keep your environment green by turning your workplace into a paperless office.

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